Unlike standard rings, these bands are engineered to flex repeatedly without developing weak points or breaking. They’re adjustable to fit a range of finger sizes, offering a secure, comfortable fit without the limitations of a “one size fits all” design.

To reset the shape, gently reshape the band by hand or place it in 60°C water to restore its original form.

Please handle with care, use tongs or a spoon, as the water will be hot.

For added flexibility, you can briefly chill the bands in the fridge before adjusting.

Avoid overextending the opposite way, as this may affect their ability to return to their natural shape.

Remove the stone from its holder and place it face down on the sizer card provided in Henry's Moment. Read across to find the carat weight it represents if it were a diamond.

Note: Carat refers to weight, not physical size.

Each cubic zirconia in Henry's Moment is precisely cut to mirror as close to the true length and width of a diamond of that carat weight.

The gold bands are plated twice to achieve a smooth, even finish and minimise any un-plated lines on the inside from the plating process.

This careful process naturally makes the gold bands slightly firmer to bend than the silver ones.

Yes, the cost of your Henry Francis Ring Try-On Kit and Try-On Ring is credited toward your engagement ring.

Your credit is valid for 12 months from the date of your Try-On Kit purchase.

The credit is securely linked to the account used at checkout and will be automatically applied when you purchase your engagement ring.

Should you wish to transfer this credit to another person, simply contact us at support@henryfrancis.com and we’ll take care of it for you.

Please note that any shipping fees or duties paid on the Try-On Kit or Try-On Ring are not included in the credit.

Full Terms & Conditions

Diamond grading only captures part of the picture. Lab diamonds are sometimes grown with shortcuts, lower-quality seeds, faster growth cycles, or additives like nitrogen and boron, which can cause unwanted blues, greys, cloudiness, striations, or even glow under sunlight.

None of these flaws show up on a standard grading report.

On top of that, some diamonds are graded in the same factories that produce them, creating the potential for bias in certification. That means two diamonds with the same grade can look very different in real life.

Source

We don’t leave your diamond choice to spreadsheets or mass-market stock. Instead, we:

✔ Curate every diamond: only from the most trusted, vetted suppliers.

✔ Inspect each stone personally: anything that doesn’t meet our standards is rejected.

✔ Focus on excellence, not speed: ensuring every diamond you see is the very best.

At Henry Francis, our goal isn’t efficiency. It’s perfection.

Absolutely! Every order is shipped in fully insured, discreet packaging with a non-descriptive label to keep your gift a complete surprise.

Some lab-grown diamonds may contain trace elements, such as boron, which can affect their electrical properties. This means certain HPHT and CVD diamonds might register as moissanite on basic diamond testers.

Interestingly, the reverse can also happen: some moissanite stones have been engineered to reduce their electrical conductivity, causing them to test as diamonds on certain electrical-based testers.

How Can This Be Avoided?

For accurate identification, advanced diamond testers that measure both thermal and electrical conductivity are recommended. As lab-grown diamond technology evolves, testing methods will continue to adapt to keep pace.

Yes. Every Henry Francis diamond comes with a certification from either IGI or GIA, two of the most reputable independent grading laboratories.

The certification number is laser-inscribed on the diamond for verification.

The Four C's, Carat weight, Colour, Clarity and Cut are the key factors used to assess a diamond’s quality. 

• Carat weight: The weight of the diamond, 1 carat equals 0.2 grams.
• Cut: Evaluates the proportions, symmetry, and how well the diamond reflects light. Only round brilliant diamonds are graded on cut. 
• Colour: Assesses the absence of colour, ranging from D (colourless) to Z (yellow). 
• Clarity: Evaluates the presence of any internal or external flaws (known as inclusions and blemishes). 

These four characteristics together determine a diamond’s overall quality and value.

Standard grading reports don’t capture certain characteristics that can impact a diamond’s appearance. Many lab-grown diamonds, for example, may exhibit subtle blue or grey hues, or phosphorescence, a glow under UV light that continues after the light source is removed. These factors can influence a diamond’s brilliance and overall beauty.

At Henry Francis, we go beyond the Four C’s, carefully selecting every diamond to ensure it meets our exact standards of exceptional quality.

Choosing a diamond is a meaningful decision, and with so many options available, it can feel overwhelming. At Henry Francis, we simplify the process by offering only the highest-quality diamonds, each carefully inspected in person.

While some jewellers rely on subtle differences in diamond quality going unnoticed, we believe in full transparency. Our mission is to educate and empower you, giving you all the information you need to make a confident, informed choice. Your trust is our highest priority.

We take care to get your order to you safely and quickly.

🇳🇿 New Zealand:

Express Free shipping on orders $100+ otherwise, $4.90 for urban and $7.90 for rural deliveries. 

Carrier: NZ Post 1-3 Business Days*

🇦🇺 Australia:

Standard Free Shipping on orders AU$145+ otherwise, AU$12.90. 

Carrier Standard: NZ Post/ Aus Post. 3-8 Business Days*

Express DHL AU$29.90, 2-3 Business Days*

*Please allow an additional 2 days for rural addresses, holiday periods and unforeseen courier delays.

For more information, see our shipping policy

Currently, we ship to Australia and New Zealand, with worldwide delivery coming soon.

After all, love knows no borders, and neither should the moments that celebrate it.

All Henry Francis items are made to order. For this reason, we are unable to accept returns or exchanges.

If an item is damaged or faulty, reach out to us at info@henryfrancis.com

If your package is deemed lost by NZ Post, Aus Post, or DHL, or if you have received faulty or damaged goods. Please contact Henry Francis Customer Experience at info@henryfrancis.com.