About The Ring Try-On Kits
No. The try-on kits use replica stones designed to help you compare shape, size, and overall look on your hand before committing to a real diamond.
Yes, the try-on kits are designed to make comparison easier at home. We developed flex adjustable bands to fit any finger size.
Yes.
When you purchase an engagement ring from Henry Francis, the price of your Ring Try-On Kit is credited toward your ring.
- Valid for 12 months from date of purchase
- Use the same email at checkout and the credit will be available to apply
Buying as a surprise? We can transfer the credit discreetly.
Shipping fees, taxes, customs duties, and import charges are not credited and are non-refundable.
About Our Diamonds & Rings
Because diamond quality can’t be judged reliably from photos or spreadsheets.
Lab-grown diamonds can look very different in real life even with identical grades.
We personally inspect and curate every stone before presenting it.
Yes. Lab-grown diamonds are real diamonds.
They have the same chemical composition, physical properties, and appearance as mined diamonds. The difference is how they are created.
Yes.
Every diamond comes with independent certification from IGI or GIA, with the certificate number laser-inscribed for verification.
How it looks in real life.
Beyond the Four Cs, some lab-grown diamonds can show colour tints, cloudiness, or visual strain that grading reports don’t capture.
We screen for these factors so you don’t have to.
Shipping, Privacy & Support
All orders ship from New Zealand.
Yes.
All orders are shipped in non-descriptive, insured packaging to protect surprises and proposals.
Engagement rings are made to order, so we don’t accept returns for change of mind.
If something arrives damaged or faulty, we’ll make it right.
Henry Francis is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government.
These charges are the responsibility of the recipient and the funds are received exclusively by your local government.
Still unsure? We’re happy to help.
We’re happy to help with the kits, stone shapes, sizing, or your next step.